Returns & Exchanges
At SKIL, we stand behind the quality of our home tools and equipment, offering a 30-day satisfaction guarantee to ensure you have the right gear for every project. If you are not completely satisfied with your purchase, we provide a streamlined return process for all eligible products in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Items
Securely place the unused product in its original packaging, including all manuals, accessories, and promotional materials that were included in the box.
- 3.Ship It Back
Affix the provided shipping label to the outside of your package and drop it off at any authorized carrier location within 7 days of generating the label.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5 to 7 business days.